A short tour of the kinds of calls our agents handle every day — from "what is this charge?" to "can I pay my bill over the phone?" Pick what sounds familiar, then dial in whenever you're ready.
We're an independent utility bill payment service. Below are the three core services we offer to homes and businesses nationwide.
Pay your energy bills in one place. We process payments across power, electricity, and gas accounts for residential and commercial customers.
Starting fresh at a new address? We coordinate new energy service setup so your power is on the day you move in.
Moving across town or across state? We transfer your utility connections from your old address to your new one without a gap in service.
My Utility Switch is an independent third-party utility bill payment service. We are not the power company, not a state agency, and not a billing authority.
For outage updates, provider payments, account verification, or anything provider-specific, your utility company is the right contact.
Skip the search bar. Pick up the phone, give us a minute, and let's sort it out together — one call, real person, no runaround.