Get Guidance for New Utility Services, Service Transfers, Utility Billing, and General Utility Questions
We are an independent service and are not affiliated with, endorsed by, or acting on behalf of any utility company, energy provider, electricity supplier, municipality, or government agency.
Speak with an Independent Representative Today
Finding the right information about utility services can sometimes be confusing, especially when you're moving, starting a new service, or trying to better understand your utility bill. My Utility Switch provides independent customer assistance designed to help make these processes easier to understand.
Our representatives provide general information, answer common questions, and guide customers through available options based on the services they need.
We are committed to providing clear, honest, and transparent assistance while ensuring customers understand our independent role.
Our goal is to make every interaction simple, informative, and professional — tailored to your individual situation.
We provide general guidance and information to help residential customers navigate common utility-related processes.
Need to establish utility service at a new residence? We provide general guidance to help you understand the process of requesting a new residential utility connection.
Moving to a new home? We help explain the general process involved in transferring residential utility services to a different address.
Unsure about a charge on your monthly statement? Our representatives walk you through billing cycles, common line items, and payment-timing questions in plain language.
Understanding future utility costs can help you better prepare your monthly budget. We provide general guidance about the factors that commonly affect residential utility bills.
If you're unsure how to request technical support from your utility provider, we can provide general guidance on the appropriate steps. We do not provide technical repairs or dispatch technicians.
Our independent representatives are available to answer your questions during normal business hours.
(888) 865-8990We are committed to providing a respectful, transparent, and informative experience for every customer who contacts us.
We provide independent guidance designed to help customers better understand utility-related services.
We clearly explain our role and provide straightforward information about the services we offer.
Every customer receives courteous assistance and helpful information based on their individual situation.
Our representatives strive to provide easy-to-understand guidance without unnecessary confusion.
We are committed to treating every customer with professionalism, respect, and honesty.
Monday – Friday: 8:00 AM – 8:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed
Reaching a representative takes just a moment — walk through the four steps below before you dial.
Call our independent customer assistance team and we'll be ready to help.
Tell us the type of utility assistance you're looking for so we can assist you properly.
Our representative will provide general guidance and explain available options based on your request.
If additional action is required, we'll explain the next steps so you know how to proceed.
We want every visitor to clearly understand who we are, what we do, and how we assist customers. Our website has been designed to provide accurate information about our services while clearly identifying that My Utility Switch operates independently and is not affiliated with any utility provider.
We continually review our website and content to ensure it remains accurate, informative, and easy to understand.
Learn About UsTo avoid confusion, please note:
Need general guidance regarding residential utility services? Whether you're planning a move, exploring new utility service options, or looking for help understanding utility-related processes, our independent representatives are here to provide clear and helpful information.
Call Now: (888) 865-8990Speak with a live representative who can walk you through your utility question and outline what to do next.