Terms & Conditions

Welcome to My Utility Switch

These Terms & Conditions govern your access to and use of the My Utility Switch website and services. By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of this website.

About Our Business

My Utility Switch is an independent customer assistance service that provides general information and guidance regarding residential utility services.

We are not affiliated with, endorsed by, or acting on behalf of any utility company, electricity provider, energy supplier, municipality, government agency, internet provider, cable provider, or telephone company.

Our role is to provide independent assistance and general information. We do not represent any utility provider, and we do not make decisions regarding customer utility accounts.

Our Services

Our services may include general guidance related to:

• New residential utility service inquiries
• Utility service transfer guidance
• Utility billing guidance
• Estimated utility bill information
• General utility-related information
• Guidance on requesting technical support from the appropriate utility provider

Information provided through our website or by our representatives is intended for general informational purposes only.

Services We Do Not Provide

To avoid any misunderstanding, My Utility Switch does not:

• Operate as a utility provider.
• Supply electricity, gas, water, internet, cable television, or telephone services.
• Restore utility services.
• Dispatch technicians.
• Perform repairs or maintenance.
• Respond to emergency situations.
• Guarantee service availability, pricing, approvals, or provider decisions.
• Act on behalf of any utility company or government agency.

If you require emergency assistance, please contact your utility provider or local emergency services immediately.

User Responsibilities

By using our website, you agree to:

• Provide accurate and truthful information.
• Use the website only for lawful purposes.
• Refrain from attempting to interfere with the website's operation or security.
• Avoid submitting misleading, fraudulent, or harmful information.

No Professional or Legal Advice

Information provided through this website is for general informational purposes only and should not be considered legal, financial, tax, or professional advice.

Users are responsible for making their own decisions based on their individual circumstances.

Intellectual Property

All content on this website, including text, graphics, logos, design elements, and other materials, is the property of My Utility Switch unless otherwise stated.

No content may be copied, reproduced, distributed, or modified without prior written permission, except where permitted by applicable law.

Third-Party Websites

This website may include links to third-party websites for informational purposes.

We do not control or endorse third-party websites and are not responsible for their content, availability, privacy practices, or services.

Limitation of Liability

To the fullest extent permitted by applicable law, My Utility Switch shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website or reliance on the information provided.

While we strive to keep our information accurate and current, we do not guarantee that all information will always be complete, accurate, or up to date.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Changes to These Terms

We may update these Terms & Conditions at any time to reflect changes in our services, business practices, or legal requirements.

The revised version will become effective once published on this page. Continued use of the website after updates constitutes acceptance of the revised Terms.

Governing Law

These Terms & Conditions shall be governed by the applicable laws of the jurisdiction in which My Utility Switch operates, without regard to conflict of law principles.

Contact Us

If you have questions regarding these Terms & Conditions, please contact us.