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Contact My Utility Switch

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If you prefer to contact us online, complete the contact form below. A member of our team will review your inquiry and respond as soon as reasonably possible during normal business hours.

By submitting this form, you acknowledge that My Utility Switch is an independent customer assistance service and is not affiliated with any utility provider.

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(888) 865-8990

Speak with an Independent Representative

Contact Information

Customer Assistance Phone
Address
2437 83rd St Fl 2
East Elmhurst, NY 11370
Business Hours
Monday – Friday8:00 AM – 8:00 PM
Saturday9:00 AM – 5:00 PM
SundayClosed
Service Area
United States

What We Can Help With

  • New residential utility service inquiries
  • Utility service transfer information
  • Utility billing guidance
  • Estimated utility bill information
  • General utility-related questions
  • Technical support request guidance

Before You Contact Us

To ensure you receive the most appropriate assistance, please review the following:

My Utility Switch is an independent customer assistance service.

We are not affiliated with, endorsed by, or acting on behalf of any utility company, electricity provider, energy supplier, municipality, government agency, internet provider, cable provider, or telephone company.

We do not:

  • Restore utility services
  • Dispatch technicians
  • Repair utility equipment
  • Handle emergency situations
  • Make decisions regarding customer utility accounts
  • Represent utility providers

If you are experiencing a utility emergency, power outage, gas leak, water leak, or any situation requiring immediate assistance, please contact your utility provider or your local emergency services directly.

Every Inquiry Handled With Care

Every customer inquiry is handled with professionalism, respect, and transparency. We believe that providing accurate information and setting clear expectations helps create a better experience for every customer who contacts us.

Our goal is to make it easy for you to receive general guidance while ensuring you clearly understand the scope of our services.

Call Now: (888) 865-8990
(888) 865-8990