Legal

Disclaimer

Please read this disclaimer carefully before using our website or contacting our team.

Disclaimer

Effective Date: July 9, 2026

Welcome to My Utility Switch. Please read this Disclaimer carefully before using our website or contacting our customer assistance team.

By accessing or using this website, you acknowledge and agree to the terms outlined below.

Independent Customer Assistance Service

My Utility Switch is an independent customer assistance service that provides general information and guidance regarding residential utility-related inquiries.

We are not affiliated with, endorsed by, authorized by, or acting on behalf of any utility company, electricity provider, energy supplier, water provider, municipality, government agency, internet provider, cable television provider, or telephone company.

Any company names, trademarks, or service marks referenced on this website remain the property of their respective owners and are used only for identification purposes where appropriate.

Scope of Our Services

Our role is limited to providing general information and customer guidance related to residential utility services, including:

  • New utility service inquiries
  • Utility service transfer guidance
  • General utility billing guidance
  • Estimated utility bill information
  • Guidance on requesting technical support from the appropriate provider
  • General residential utility-related questions

The information provided through our website or by our representatives is intended to help customers better understand common utility-related processes.

What We Do Not Provide

To ensure complete transparency, My Utility Switch does not:

  • Generate or issue official utility bills.
  • Access or modify customer utility accounts.
  • Approve or deny utility services.
  • Restore interrupted utility services.
  • Dispatch technicians or repair utility equipment.
  • Process emergency service requests.
  • Represent or speak on behalf of any utility provider or government agency.
  • Guarantee the availability, pricing, installation dates, or decisions of any utility provider.

Customers requiring emergency assistance, outage reporting, repairs, or account-specific support should contact their utility provider or local emergency services directly.

Informational Purpose Only

The content available on this website is provided for general informational purposes only. While we make reasonable efforts to keep our information accurate and current, we do not guarantee that all content will always be complete, accurate, or applicable to every individual situation.

Users should verify important information directly with the relevant utility provider when making decisions related to their utility services.

No Professional Advice

Nothing on this website should be interpreted as legal, financial, tax, engineering, or professional advice.

Any decisions made based on the information provided through this website are the sole responsibility of the user.

Third-Party Services

If our website references or links to third-party organizations or service providers, those references are provided solely for informational purposes.

My Utility Switch does not own, operate, manage, or control third-party companies and is not responsible for their products, services, policies, or actions.

Limitation of Responsibility

My Utility Switch shall not be responsible for any direct, indirect, incidental, or consequential loss arising from the use of this website or reliance on the information provided.

Your use of this website is at your own discretion and subject to these terms.

Updates to This Disclaimer

We may revise this Disclaimer periodically to reflect updates to our services, legal requirements, or business practices.

The latest version will always be published on this page with the updated effective date.

Contact Us

If you have any questions regarding this Disclaimer or the information provided on our website, please contact us.

My Utility Switch

Phone: (888) 865-8990

Email: info@myutilityswitch.com

Address: 2437 83rd St Fl 2, East Elmhurst, NY 11370

(888) 865-8990